FAQs

DirectFood.store has taken COVID -19 safety measures per the guidelines of CDC and health experts. We are committed to the safety and well being of our customers, vendors, and our staff as we navigate through the COVID-19.

Here are a few measures that we have taken to continue to help Canadians get fresh, local, and healthy groceries from farmers in their local communities:

  • Contactless delivery
  • Frequent cleaning/disinfecting of surfaces and boxes
  • All staff required to inform management of any illness and stay home if not feeling well
  • Masks are mandatory for all our staff and delivery specialists when meeting anyone
  • Practice social distancing when picking up/delivering food

Frequently Asked Questions